Contact information

Contact Information

Last updated: July 24, 2026

We're here to help!

If you have any questions about your order, our products, shipping, returns, or anything else, our support team is happy to assist you.

Customer Support

Email: playbark2025@gmail.com

We aim to respond to all inquiries within 24–48 business hours.

Support Hours

Monday – Friday

9:00 AM – 5:00 PM (Pacific Time)

Please note that response times may be slightly longer during weekends, public holidays, or periods of high order volume.

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your full name

  • Your order number (if applicable)

  • A detailed description of your inquiry

  • Photos or videos (if your request relates to a damaged or defective item)

Business Information

Brand: PlayBark

Customer Support Email: playbark2025@gmail.com

We're Here to Help

Customer satisfaction is our priority. If you have any questions or concerns, don't hesitate to reach out—we'll do our best to resolve your issue promptly and professionally.